GENERAL RETURNS & EXCHANGES POLICY

Items can be returned or exchanged within 30 days of receipt with a return authorization. A 20% restocking fee will apply after 30 days. All non-defective items must be returned with the original packaging and in NEW condition free of any damages. We will inspect all returns and if any pieces are missing or damaged, items will be returned to you and shipping charges will apply to all inbound and outbound shipments. You must have a valid reason for the return/exchange.

Please complete the Return Authorization Form to receive your RA# BEFORE sending items back. Items returned to us without authorization will be refused.

Radiator returns are subject to inspection and pressure testing to determine if in fact there is a leak. When installing a new radiator, please use proper installation practices like flushing the system! ACP will not accept radiator returns where negligent installation practices have been discovered.

Defective items will be Exchanged for the same item if available. Credit will be issued if item is back ordered. Credit will only be issued at ACP’s discretion.

  • SECTION ONE - Agreement to our policy

    By selecting "YES" above, you have agreed to the terms expressed by our General Returns & Exchanges Policy.
  • SECTION TWO - Contact Information

  • SECTION THREE - Order Information

  • SECTION FOUR - Product Information

  • Please upload images of the defective or incorrect item you wish to return.
  • Please upload images of the defective or incorrect item you wish to return.
  • Please upload images of the defective or incorrect item you wish to return.
  • Please upload images of the defective or incorrect item you wish to return.
  • Please upload images of the defective or incorrect item you wish to return. This will help us in expediting your RA request. Please be sure to provide the INVOICE DATE, INVOICE NUMBER, and PO NUMBER.

Return Authorization Form

INSTRUCTIONS FOR RETURNS & EXCHANGES

  1. Review and agree to returns & exchanges policy
  2. Complete Return Authorization Form; Upload any supporting Pictures
  3. Wait for ACP approval and RA#
  4. Label RA# on all packages
  5. Send back to ACP
ACP Dealer | Return Authorization Form